At Accelerant AI, we prioritise the safeguarding of your personal information in accordance with the applicable data privacy laws under Australian legislation. Personal information refers to any data that could be used to identify an individual, such as name, address, and email address. This privacy policy explains how we collect, use, and manage your personal information when you visit our platform.

Our platform is not designed for use by individuals under the age of 18.

Accessing our Platform

When you access our platform for informational purposes without registration, login, or providing personal information, we automatically process certain personal data transmitted by your browser ("Browser Data"). The collected data, necessary for ensuring the performance, stability, and security of our platform, includes:

• IP address
• Date and time of visit
• Time zone difference to Greenwich Mean Time (GMT)
• Content of the request (specific site)
• Access status/HTTP status code
• The amount of data transferred
• Website from which the request is made
• Browser
• Operating system and its interface
• Language and version of browser software
• This data is automatically deleted after 15 days.

Use of Cookies

To improve your user experience on our platform, we use "cookies", based on your consent. Cookies are small text files stored on your device by your browser when you visit our platform. They contain device-specific information but do not directly identify you.

We use session cookies to recognise if you have visited individual pages of our platform, which are automatically deleted after you leave. We also use temporary cookies that remain on your device for a set period, enabling us to recognise your previous visits and remember your preferences.

We use third-party cookies from Google Analytics to collect anonymous information about website usage, and from Stripe to facilitate secure payment processing. You can adjust your browser settings to reject cookies or receive a notification before a new cookie is set. However, disabling cookies may affect your ability to fully utilise our platform's features.

Registration

To access our platform's services, you must register and provide certain information, including email address, name, surname, default language, preferred languages, company name, and address (if an invoice is needed), and tax number. We use a double opt-in procedure to verify your email address. We only retain your data as long as necessary to fulfil the underlying contract and comply with legal obligations.

Using our Platform

We use your Registration Data, Browser Data, and any other data you provide to deliver our services and communicate with you when necessary. We also analyse your activity on our platform for statistical and development purposes to improve our business and provide suggestions to other users.

Payment/Transactions

For payments, you may use PayPal or Stripe. While making a payment, you enter your credit card details on their platform, and we do not store this data on ours. We do store payment-related data such as payment status, the amount paid, and the currency for payment purposes and fraud prevention.

Contacting Us

You can contact us with any questions regarding our services using the provided contact details. When you contact us via email, we store your information to respond to your request and maintain communication.

Use of Third-Party Tools

With your consent, we use Google Analytics for web analysis. We may also use the LinkedIn Insight Tag to improve our platform's design and usability.

Further Potential Use of Your Data

We may disclose your personal data if required by law or regulatory obligations, or to enforce contractual terms with you and other parties, and protect our rights.

Data Security

We comply with the key data privacy and cybersecurity laws and regulations in Australia, including but not limited to the Privacy Act 1988 (Cth), which contains the Australian Privacy Principles (APPs), the Spam Act 2003 (Cth), and the Do Not Call Register Act 2006 (Cth), among others​.

In line with these laws, we are committed to the security of your personal information and have implemented reasonable security measures to protect your data from unauthorized access, modification, or disclosure. Specifically, we have deployed encryption technologies to protect your data during transmission and storage, and we restrict access to your data to authorized personnel only, who are trained in proper data handling.

For the telecommunications sector, we adhere to the Telecommunications Act 1997 (Cth), particularly Part 13 - Protection of Communications, Part 14 - National Interest Matters, and Part 15 - Industry Assistance, among others​1​.

Furthermore, in the context of the Security of Critical Infrastructure Act 2018 (Cth), we have implemented additional security measures to ensure the security of our critical infrastructure, including data storage and processing infrastructure, where applicable​1​.

Your Rights

You have the right to request access to your personal data stored on our platform, as well as the right to request corrections or deletions of your data, subject to legal obligations and our necessity to retain certain information for business or legal purposes. You can exercise these rights by contacting us using the provided contact details.

Changes to Privacy Policy

We reserve the right to modify this privacy policy at any time. Changes will be posted on our platform and, where appropriate, notified to you by email. Please check back frequently to see any updates or changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us at contact@accelerant.au

This privacy policy was last updated on 29/06/2023